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Privacy Policy

Last updated: September 15, 2015

myLAB, myLAB Box and (collectively referred to as “myLAB”) knows that you care how information about you is used and shared, and we appreciate your trust that we will do so carefully and sensibly. This notice describes our privacy policy. By visiting, you are accepting the practices described in this Privacy Notice.


What Personal Information About Customers Does myLAB Gather? The information we learn from customers helps us personalize and continually improve your myLAB experience. Here are the types of information we gather.


Does myLAB Share the Information It Receives? Information about our customers is an important part of our business, and we are not in the business of selling it to others. We share customer information only as described below.

For samples that are sent in via mail for laboratory testing, it is a requirement by law  for the laboratory that receives and processes samples to report positive test results for ‘reportable diseases’.  If you test positive for Chlamydia or Gonorrhea, for example, the lab is required to submit a Laboratory “Confidential Sexually Transmitted Disease Reporting Form” to the Florida Department of Health (the state in which the myLAB-affiliated lab licensed in all 50 U.S. States  is located).  The information is primarily used for aggregated statistical reporting for state and national disease tracking.  All information is reported and held confidentially with the Departments of Health as they are not allowed by law to share your personal information or results with third parties. The form contains the following patient information: